Call Center Team Member – Seasonal

Website Nueske's Applewood Smoked Meats

Position Summary:

Serve as the first point of contact for customers, delivering excellent customer service.  Answer inbound phones calls, identify and resolve caller needs, and provide information/assist with placing orders.  Maintain accurate and useful database records.

Essential Duties and Responsibilities include the following, although other duties may be part of the

overall position:

Process orders either by phone, through uploads and in writing.
Provide basic information about the company and its products to customers and potential customers.
Solicits sale of new or additional services.
Recommends corrective services to address customer complaints.
Adjusts errors and complaints.
Answer basic inquiries


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