Website Nueske Applewood Smoked Meats
Seasonal Call Center Team Member
Nueske’s Applewood Smoked Meats, Inc., is widely known and honored by culinary experts and chefs for the superb quality and rich, smoky flavor of our Applewood smoked bacon, ham, poultry, sausage, and other premium quality specialty meats. We are also known as one of the premier employers in the Central Wisconsin.
The Seasonal Call Center Team Member will serve as the first point of contact for customers, delivering excellent customer service. They answer inbound phones calls, identify and resolve caller needs, and provide information/assist with placing orders. They maintain accurate and useful database records.
Primary responsibilities include:
Process orders either by phone, through uploads and in writing.
Provide basic information about the company and its products to customers and potential customers.
Solicits sale of new or additional services.
Recommends corrective services to address customer complaints.
Adjusts errors and resolves complaints.
Qualifications and Experience:
High School diploma or general education degree (GED)
Prior related experience and/or training
Typing skills will be assessed for accuracy
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