Quality Supervisor

Website Nueske Applewood Smoked Meats

Nueske’s Applewood Smoked Meats

QA Supervisor


Job Title: Quality Assurance Supervisor

Department: Quality Assurance

Summary: The Quality Assurance Supervisor role will proactively ensure that the Nueske Quality and Food Safety Systems set forth meet or exceed the standards to provide brand consistency and protection. They will maintain a close rapport with both the Quality and Production teams to identify, solve, and prevent problems affecting quality. This role with pay particular attention to assist in many of the specialized tasks within the QA department as identified below.

Essential Duties and Responsibilities


·         Lend supervision, support, and oversight to daily activities associated with Quality Assurance. The QA supervisor will serve as the primary point of contact for hourly QA personnel, production, logistics, maintenance, and sanitation teams in order to obtain resolution of day to day issues.


·         Organize and assign the daily work of QA Technicians and Auditors in order to ensure adherence to company performance goals and objectives.

·         Assist in management of food safety programs in all areas of production plant including (GMP’s, SOP’s, SSOP’s, and HACCP)

·         Build and manage an active internal quality audit program in compliance with Nueske’s, FSIS/USDA, and BRC requirements.

·         One of the primary objectives of this role is to manage systems, programs, & procedures in order to ensure brand and product consistency. This will require a broad knowledge of statistical process control factors, quality processes, product and material specifications, and production applications.

·         Assist in reviewing and developing Quality metrics and KPIs and communicating these to the manufacturing plant team.

·         Provides regular training, instruction, and guidance and maintains close surveillance over testing and inspection procedures to ensure the success of Nueske team members involved in the regular inspection of finished parts, products, or raw materials.

·         Assist in development of working instructions and procedures of both current and new tasks.


·         Review ingredient COAs to specification limits to ensure compliance of incoming materials. Perform periodic sampling of incoming ingredients to verify accuracy of COAs.


·         Oversee and maintain the Product and Supply Hold program.


·         Fill-in as a replacement for other absent Quality Assurance team members

·         Occasional weekend work as part of QA team rotation

·         All other duties as assigned

Other: The position will require that the supervisor’s time will be split with approximately 50% of the time spent on the production floor and 50% in the office for meetings, record reviews, and assisting in developing/updating programs and procedures.

Supervisory Responsibilities


This position will have direct reports within the QA Department.




To perform the job successfully, an individual should demonstrate the following competencies:


Analytical – Uses intuition and experience to complement data.


Design – Generates creative solutions; Demonstrates attention to detail.


Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.


Project Management – Coordinates projects; Completes projects on time and budget.


Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.


Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.


Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.


Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.


Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.


Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.


Visionary Leadership – Displays passion and optimism; Inspires respect and trust; Provides vision and inspiration to peers and subordinates.


Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.


Leadership – Exhibits confidence in self and others; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.


Managing People – Fosters quality focus in others; Improves processes, products and services.


Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.


Business Acumen – Aligns work with strategic goals.


Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.


Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment.


Ethics – Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.


Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values; Supports affirmative action and respects diversity.


Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.


Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.


Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.


Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.


Quantity – Completes work in timely manner; Strives to increase productivity; Works quickly.


Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.


Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.


Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.


Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.


Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.


Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience


Bachelor of Science Degree in Animal / Meat Science, Food Science, or a related science field. It is also expected that this person has a minimum of three to five years of previous managerial experience in Food Safety or Quality Assurance fields in a meat processing plant where they would have obtained a solid understanding of SSOP, GMP, and HACCP programs as well as Food Safety, Food Microbiology, and Plant Sanitation practices.

Language Skills


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.


Mathematical Skills


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.






Reasoning Ability


Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.


Computer Skills


To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.



Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and ability to adjust focus.


Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and extreme cold. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.



To apply for this job email your details to mbeilfuss@nueske.com