Short Term Housing Security

  • Full Time
  • Anywhere

Website Newcap Inc.

Full Job Description
Responsible for providing on-site resident supports and facility oversight, along with providing services and life skills training to residents in accordance with their housing stabilization plan.


Agency Intake:

v Take calls from clients in need of agency programs, ask screening/qualification questions.

v Refer to appropriate agencies or begin application process by sending application packet.

v Maintain knowledge of all Newcap programs and related community programs and services.

v Provides support and direction for people as they transition from homelessness to housing.


v Complete Coordinated Entry referrals on an as needed basis.

v Assist unhoused individuals and families with motel vouchers as needed following the funding rules.

v Advocate for program participants as they search for supportive and/or independent housing and provide information of internal housing programs.

v Help participants create support systems and participate in the community as they desire.

v Implement case plans and housing stabilization plans.

v Provide independent living skills support.

v Maintain relationships with services providers, volunteers, staff and community members.

v Maintain regular contact with supervisor and case manager to apprise them of resident progress and to assist in the resolution of potential problems.

Facility Oversight:

v Responsible for the daily operations of the facility including, cleanliness, safety, and security of the facility to ensure the building and facilities are maintained as necessary to provide a safe and effective environment for employees, clients, volunteers, and visitors.

v Conduct facility walk throughs regularly.

v Maintain inventory of supplies and donations for program operations.

v Provide feedback to other short term housing staff and short term housing supervisor about observed resident progress and resident interactions.

v Assist residents with completing mainstream resource applications.

v Conduct crisis intervention as needed.

Data Compliance:

v Enter Coordinated Entry into the Homeless Management Information System (HMIS) and case notes into agency database.

v Compliance with HMIS policies and procedures.

v Must be complete HMIS training and gain access to HMIS system.

v Utilize and maintain Coordinated Entry data in agency database to ensure compliance with data standards and record-keeping.

v Makes necessary corrections to information entered. Compiles, sorts, and verifies accuracy of data to be entered. Keeps record of work completed.

v Have a clear understanding of data requirements for CSBG reporting and program.

v Upload client documentation into agency database and HMIS.

Policy and Procedure:

v Follow Newcap policy and procedures at facilities.

v Maintain compliance with local, state, and federal short term housing policy and procedure.

v Follow mandatory reporting procedure.

Training and Certifications:

v Complete 24 hours of Newcap designated training required per licensure during first year (Center for Youth specific).

v Complete 15 hours of in-service training per year (Center of Youth specific).

v Maintain First Aid and CPR certifications (Center of Youth specific).

v Complete required trainings as requested by leadership.

Responsible for other duties as assigned or required.


This work is generally performed in short term housing environment.


v Long periods of time working at a computer terminal. Use of a keyboard may be stressful to hands or wrists.

v Frequent answering of telephone calls, entering data, standing, reading, working with paperwork.

v Minimal evening and weekend hours.


Computer, cell phone, printer, photocopy machine, telephone.


Ability to read, write using proper grammar/punctuation, communicate effectively, interpret data.
Possess organizational, planning, and analytical skills.
Computer skills.
Experience with spreadsheets, word processing, data entry, converting paperwork into files.
Ability to perform tasks with minimal supervision or over-site.
Professional and pleasant demeanor.

· Individuals with lived experience of homelessness encouraged to apply. Education will be considered as an alternative to experience.

· Experience working in short term housing setting is preferred but not necessary.

· Experience or ability to main records, prepare written documents, reports, and other materials both hard copies and electronically.

· Experience working with homeless individuals and families is desired.

· Knowledge of the Housing First philosophy, preferred.


Must possess a valid driver’s license.
All staff must undergo a background check.
Must be able to maintain confidentiality of information.
Employee must be able to successfully perform the essential functions of this job and be able to lift a minimum of 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is located in Green Bay.


You bring the skills, experience, and awesome attitude – what do we give back?

In addition to being part of a $20 million (and growing) 10 county organization where over 97% of our 125+ staff say “we make a substantive difference in our community,” We offer:

· Full time, stable, year-round work.

· Over 4 weeks of paid time off in year one

· 16 paid holidays

· Medical insurance with very low premiums for you AND your family (they are our family too)

· Dental insurance that has no premium after the first year as long as two dental cleanings per year

· Retirement plan with match and 100% vesting from first contribution

· Vision insurance

· HSA contributions

· Wellness program

· Disability coverage

· Employee Assistance Program

· Ongoing training and education

· Employee and family events

· Family friendly, family minded organization … and the people who work here

Newcap, Inc., is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $18.00 per hour


401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Vision insurance

Overnight shift
People with a criminal record are encouraged to apply

Ability to commute/relocate:

Shawano, WI 54166: Reliably commute or planning to relocate before starting work (Required)

Driver’s License (Required)
Work Location: One location

Health insurance

To apply for this job please visit